Jitween Privacy Policy — Your Data Is Safe With Us

Welcome to Jitween. Our Privacy Policy reflects our commitment to protecting your personal data. When you use the Jitween website or mobile app, we collect certain information — this policy explains in detail what that information is, how it is used, and how it is kept secure.

This Privacy Policy applies to all Jitween services, platforms, and applications. By creating an account, playing games, or making financial transactions on our platform, you are deemed to have accepted this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

Jitween collects only the data that is necessary. We do not ask for personal information beyond what is required. A detailed breakdown of what we collect is provided below.

• Only the information strictly necessary is collected — nothing more.
• You will be clearly informed before any data is collected.
• Sensitive information is stored under the highest security protocols.
• Providing false or incorrect information will be treated as a violation of the Terms & Conditions.

Jitween uses your data only for specific, legitimate purposes. We never use your information for any other purpose without your consent. The primary use cases are outlined below.

• To create accounts, verify identity, and ensure login security.
• To process deposits, withdrawals, and financial transactions.
• To personalize your gaming experience and send you relevant offers.
• To prevent fraud, money laundering, and unauthorized access.
• To fulfill legal obligations and meet regulatory requirements.
• To provide customer support and help resolve any issues you may have.
• To improve platform performance and introduce new features.

Jitween may share your data with trusted partners in limited and specific circumstances. Even in those cases, we take every precaution to protect your privacy.

• Payment Providers: Financial information is shared with payment gateway providers to process transactions securely. They are also bound by strict privacy policies.
• KYC Verification Provider: Your information may be shared with accredited third-party verification agencies for identity verification purposes.
• Legal Authorities: Data may be disclosed in response to lawful orders from law enforcement agencies or other legal obligations.
• Audit & Compliance: Relevant information is provided during routine audits conducted by the licensing authority.
• Your data is not shared for any purpose beyond those listed above.

Jitween uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored in your browser that make your return visits smoother and more convenient.

• Essential Cookies: These are required for login sessions and platform security. Without these cookies, the platform will not function properly.
• Performance Cookies: Helps identify which parts of the site are most used and supports ongoing performance improvements.
• Personalization Cookies: Remembers your preferences and delivers a personalized experience.
• Analytics Cookies: Collects general usage data to help improve our services.

Jitween does not store your data indefinitely. Retention periods are determined by the type of data and applicable legal requirements. Once the retention period expires, your data is securely deleted.

• Active account data: retained for as long as the account remains active.
• Closed account data: retained for up to 5 years after closure, as required by law.
• Financial transaction records: up to 7 years.
• Log and device data: retained for up to 12 months.
• Once the retention period expires, your data will be permanently and securely deleted.

Jitween believes you should have full control over your personal data. Under this Privacy Policy, you are entitled to the following rights.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Data Portability: You may request a copy of your data in a structured, portable format.
• Withdrawal of Consent: You may withdraw your consent at any time.

Jitween employs industry-leading technical and administrative safeguards to protect your data. Our security measures are regularly audited by independent third-party security experts.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — no one can see your actual password.
• Two-factor authentication (2FA) supported.
• Regular security audits and penetration testing.
• 24/7 monitoring to detect suspicious activity.
• Data access is restricted to authorized personnel only.

Jitween strictly prohibits use of its services by anyone under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor's data has been collected, we will delete it immediately and close the associated account.

• Age verification is carried out at the point of registration.
• ID verification may be requested for accounts flagged as suspicious.
• If we discover that a minor has opened an account, it will be closed immediately.

Jitween reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified via email or an in-platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions or complaints, please reach out to our dedicated Privacy Team. We aim to respond within 48 hours.

• Email: [email protected]
• 24/7 support is available via Live Chat.
• Privacy-related complaints will be resolved within 30 business days.